Welcome to omegaRide, your all-in-one mobility and logistics solution. By downloading, accessing, or using the omegaRide App ("App"), you agree to be bound by these Terms and Conditions ("Terms"). Please read them carefully before using our services.
1. Definitions
- "App" refers to the omegaRide mobile application and related services.
- "User" means any individual who downloads, registers, or uses the App.
- "Driver/Rider" refers to individuals providing transportation or delivery services through the App.
- "Services" include ride-hailing, ride-sharing, package delivery, real-time tracking, and payment processing offered via the App.
2. Eligibility
- You must be at least 18 years old to use the App.
- By registering, you confirm that the information you provide is accurate and complete.
- Drivers must hold valid licenses, permits, and insurance as required by applicable law.
3. User Responsibilities
- You agree to use the App only for lawful purposes.
- You will not misuse the App for fraudulent, harmful, or disruptive activities.
- You are responsible for maintaining the confidentiality of your account credentials.
4. Services
- Ride Services: Users may request rides (private or shared) via the App.
- Delivery Services: Users may send or receive packages through our delivery network.
- Real-Time Tracking: The App provides live location updates and route optimization.
- Payments: Multiple secure payment options are available. Users agree to pay all applicable fees.
5. Driver/Rider Obligations
- Drivers must comply with all traffic laws and safety regulations.
- Drivers are independent contractors, not employees of omegaRide.
- Drivers are responsible for their vehicles, insurance, and compliance with local regulations.
6. Fees and Payments
- Users agree to pay the fare or delivery fee displayed in the App at the time of booking.
- Payments are processed securely through the App's wallet and payment system.
- omegaRide may charge service fees or commissions from Drivers.
7. Ratings and Reviews
- Users may rate and review their experiences.
- omegaRide reserves the right to suspend or terminate accounts based on repeated poor ratings, misconduct, or policy violations.
8. Limitation of Liability
- omegaRide provides a platform connecting Users and Drivers. We are not responsible for the conduct of Users, Drivers, or third parties.
- omegaRide is not liable for delays, accidents, damages, or losses arising from the use of the Services.
9. Intellectual Property
- All content, trademarks, and technology in the App are owned by or licensed to omegaRide.
- Users may not copy, modify, or distribute any part of the App without prior written consent.
10. Privacy
- omegaRide collects and processes personal data in accordance with its Privacy Policy.
- By using the App, you consent to such collection and processing.
11. Termination
- omegaRide may suspend or terminate your account at any time for breach of these Terms.
- Users may delete their accounts at any time through the App.
12. Governing Law
- These Terms shall be governed by and construed in accordance with the laws of Ghana.
- Any disputes shall be subject to the exclusive jurisdiction of the courts of Ghana.
13. Amendments
- omegaRide reserves the right to update or modify these Terms at any time.
- Continued use of the App after changes are posted constitutes acceptance of the revised Terms.
14. Contact Us
For questions or concerns about these Terms, please contact:
omegaRide Support:
Email: support@omegaride.com
Phone: +233242035731 / +233247191234